----- TERMS & CONDITIONS
Welcome to Tradelite Aluminum. When you choose to purchase our product you are subject to the following terms and conditions. We advise you to please read these conditions carefully prior to purchase, as once items have been bought; you are agreeing to abide with these.
Personal details – Any personal information that you provide to us will not be released, sold or rented to any entities or individuals outside of Tradelite Aluminum
By subscribing to our e-news/registering to be notified when a product is back in stock you are authorizing us to send you communications.
All pricing is in Canadian Dollars (CAD) and applicable sales tax will be added at checkout. If you are purchasing outside of Canada items will automatically deduct non-applicable taxes at checkout. Tradelite Aluminum reserves the right to change pricing at our discretion and without notice.
RETURNS AND EXCHANGES
All products are checked for quality prior to posting. Should any components be faulty Tradelite Aluminum will replace the goods. Since all orders are made to order we don’t exchange or return if it is simply a change of mind, production delays, customers delays, or shipping delays.
Once payment is made the order is final, please make sure to do all research before confirming any orders. For this reason all sales are final on payment. Please understand there may be delays in the ordering manufacturing process as these units are not mass produced and each item is carefully and thoughtfully constructed. Due to this you may experience longer than expected production times.
Orders are shipped via Courier service for Domestic & International orders.
Once items have been shipped, they become the property and responsibility of the purchaser. If a product arrives damaged or is misplaced, it is the purchaser’s responsibility to liaise with shipping agent. No refunds or replacements will be given for products missing or damaged in transit.
Please enter your shipping address correctly as once it has been received and dispatched we can not alter the address and you will be charged the standard applicable postage rate to resend.
If you require Express Post options please contact firstname.lastname@example.org
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
In some cases we may agree to a 50% deposit to secure your order. All order deposits are non-refundable and non-transferable to other orders, events, or people.
a. If a date change for the same event is requested, we will attempt but cannot guarantee accommodation. If we cannot accommodate the new date, or the new date is not established by 1 year from the old date, the deposit will be forfeited. If the new date is 6 months or more past the old date, the order cost will be reviewed and recalculated at and subject to the then prevailing rates and policies. b. In the event of a cancellation, any monies paid beyond the 50% deposit will be applied toward work already completed (as in flowers or figures) and supplies already purchased. The remaining balance is fully refundable.
WARRANTY THE FOREGOING WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER EX-PRESSED AND IMPLIED WARRANTIES WHATSOEVER, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANT ABILITY AND FITNESS FOR PARTICULAR PURPOSE. UNDER NO CIRCUMSTANCES SHALL TRADELITE ALUMINUM, ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS OR AGENTS BE SUBJECT TO ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, OR CONTINGENT DAMAGES WHATSOEVER WITH RESPECT TO CLAIMS MADE HERE UNDER OR BY ANY PURCHASER OR USER OF PRODUCTS.
The warranty period begins on the date the item is shipped from Tradelite Aluminum or one of its authorized dealers.
Warranty is void if the product has been misused or damaged and/or if evidence is present that the product was altered, modified or serviced by unauthorized service people.
We expressly deny any power or authority on the part of any person to incur or assume for us any other liability in connection with the sale of any flat deck or accessory. This warranty does not extend to damage resulting from: assembly, disassembly and re-assembly of flat decks; repair or alteration of flat decks outside our factory in any way so as to affect its use and operation; misuse, negligence or accident. Products made by other manufacturers are covered under the warranties issued by those manufacturers.
WARRANTY CLAIM PROCEDURE
Flat decks accessories may not be returned without prior authorization from Tradelite Aluminum.
Warranty claims should be made by directly notifying Tradelite Aluminum in writing to the address below, and/or by telephoning one of the numbers listed.Disclaimers: There are no other warranties expressed or implied unless stated herein.